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March 21, 2025 - Pittsburgh, PA

Shapiro Administration Leads the Way in Responsible, Ethical Use of AI; First-Ever Generative AI Pilot for State Workers Leads to Significant Time Savings and Increased Productivity

Governor Josh Shapiro joined leaders from OpenAI, Carnegie Mellon University, and Pennsylvania's labor community to unveil the results of the Commonwealth's first-in-the-nation Generative AI Pilot Program. The findings revealed that employees had a highly positive experience, reporting an average time savings of 95 minutes per day while using ChatGPT for writing, research, summarization, and IT support.

The pilot underscored the importance of human oversight, demonstrated AI's potential to streamline government operations, and showed that Commonwealth employees across various roles, ages, and demographics benefited from the tool. Employees across multiple roles - including human resources, information technology, policy, and program management - benefited from the tool, helping them work more efficiently and focus on more complex, high-value tasks.

Launched as part of the Shapiro Administration's commitment to responsibly integrating artificial intelligence into government operations, the pilot program provided state employees with access to ChatGPT Enterprise to enhance efficiency, streamline workflows, and improve the delivery of services for Pennsylvanians.

List of Speakers:
Carnegie Mellon University President Farnam Jahanian
Governor Shapiro
Harrison MacRae, Director of Emerging Technologies at OA
Steve Catanese, President of SEIU Local 668
Kaylene Wance, an eLearning Developer at OA
Chris Lehane, OpenAI's Chief Global Affairs Officer



Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__01.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__02.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__03.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__04.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__05.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__06.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__07.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__08.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__09.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__10.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__11.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__12.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__13.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__14.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__15.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__16.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__17.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__18.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__19.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__20.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__21.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__22.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__23.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__24.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__25.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__26.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__27.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__28.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__29.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__30.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__31.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__32.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__33.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__34.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__35.JPEG" target="_blank">⇣ Download Photo</a> Governor Josh Shapiro will visited Carnegie Mellon University to unveil the results of the Shapiro Administration's Generative AI Pilot Program with ChatGPT. The pilot program - the first program of its kind in the country - was designed to empower Commonwealth employees to use new tools to better and more quickly deliver services to Pennsylvanians.<br><a href="https://filesource.amperwave.net/commonwealthofpa/photo/27418_gov_openAI__36.JPEG" target="_blank">⇣ Download Photo</a>